Included in your freight charges is a premium for cargo insurance. Young Brothers' Tariff 5-A is an insured tariff, which means that damages are claimed against your own cargo insurance. YB makes the insurance available to you at a reduced rate. For more information, you may download detailed insurance information.
If damage occurs or your vehicle is lost, you may file a claim under your cargo insurance. The claim will be handled through a third party claims adjuster, who has been appointed by the cargo insurer. For more information, you may download instructions for filing a claim and/or download a claim form.
Listed below are some of the key points to remember when you are filing a claim.
You must notify the cargo insurer in writing that you intend to file a claim within 60 days after your vehicle is delivered or should have been delivered.
You must file a completed claim form, which you can get from this website or any Young Brothers' office.
You must include all of the documents listed on the instruction sheet.
You must include two repair estimates.
You should expect to receive a settlement within 4-6 weeks after filing all of your required documents.