SEARCH
Process
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Step 1: Reservations
We recommend making reservations at least two weeks in advance of your requested ship date.
When making reservations, the following information is needed:
* Only the person named as the consignee will be allowed to pick up the vehicle. We recommend naming more than one consignee to avoid the re-consignment process in the event the person picking up the vehicle cannot.
There are two options to make a reservation, fill out and e-mail a vehicle booking sheet to the appropriate port from which your vehicle is being shipped from or you can call and speak to a representative.
Booking sheets received via email will be returned with a booking number and cutoff date and time within 24 hours.
Upon making a reservation, you will be provided with a booking number and date and time to deliver your vehicle to Young Brothers. Please keep your booking number handy, you will need it to complete your Bill of Lading.
(808) 543-9311
(808) 935-8903
(808) 877-6511
(808) 553-5431
(808) 245-4051
(808) 565-6686
(808) 882-7244
(800) 572-2743 or
(800) 57-BARGE
Honolulu
Hilo
Maui
Molokai
Kauai
Lanai
Kawaihae
Toll Free Number
Step 2: Prepare Vehicle
For additional information, please call your local reservations department.
Step 3: Drop Off
Prior to going to Young Brothers to deliver your vehicle, the following items should be in order:
Upon arriving at the Young Brothers' pier, a Security Officer will request valid identification for all adults entering the premises. A valid driver's license will need to be presented by the driver of the vehicle. The Security Officer will then direct you to the proper location to drop off your vehicle.
As part of the check-in process, the Freight Clerk will complete an inspection report of your vehicle in your presence. Please keep a copy of the Vehicle Inspection Report for re-inspection at the Port of Destination. A copy of the Bill of Lading will also be provided to you as a receipt, the Bill of Lading number may be used for future reference to your vehicle. If you would like to pay for the shipment at this time, the Freight Clerk will direct you to the Customer Service Office. Young Brothers accepts cash, check or credit card for payment.
Upon exiting the pier facilities, your copy of the Bill of Lading should be shown to the Security Officer.
Step 4: Paperwork
When delivering your cargo to Young Brothers for shipment, a Young Brothers' Bill of Lading must accompany the shipment. The Bill of Lading is a contract between the carrier (YB) and shipper (customer) and should be properly completed.
It is very important that each customer provide YB with the following information:
* Value - Your vehicle is automatically insured up to $5,000 per vehicle. If you want to insure your vehicle for a higher amount, declare the actual value on the Bill of Lading at time of check-in and additional insurance will be charged.
* Please name an alternate person for pick-up. This will avoid a reconsignment process.
For instructions on completing a Young Brothers Bill of Lading, click here.
In addition to your Bill of Lading, please make sure to have the proper documentation available with you at the time of shipping.
Step 5: Pick Up
Vehicles are available the next business day after the barge arrives at the port of destination at 7:30 am. Young Brothers makes a courtesy call to the consignee to confirm your vehicle's arrival and availability. You have two business days to pick up your vehicle before demurrage is charged. Please note that availability is subject to change without notice from the carrier.
To pick up your vehicle, please go to the Customer Service Office at the port of destination. A valid form of identification must be presented to verify the identity of the consignee. If the shipment is Collect On Delivery (COD), you will be required to pay for your shipment at this time. You do not need to bring the shipper's copy of the Bill of Lading to pick up the cargo. The Customer Representative will provide you with copies of the Bill of Lading to present to the Freight Clerk, the keys for your vehicle and direct you to the pick up location.
When picking up your vehicle, you should carefully inspect it. Young Brothers makes every effort to safely transport your vehicle. However, because of unforeseen circumstances, if damages occur, please have the Freight Clerk note any damage on the Bill of Lading. Upon exiting Young Brothers' facility, show your blue copy of the Bill of Lading to the Security Officer.
Vehicles not picked up within two days from the barge arrival in the port of destination will be charged appropriate storage charges as per Tariff 5A.
Mahalo for shipping with Young Brothers - Serving Hawaii since 1900!